September 2025 - Ortega Plumbing

Toilet Troubles: Why DIY Fixes Often Fail and When to Call a Pro

By juidws | September 15, 2025 |

How much do you think a “cheap” DIY toilet fix really costs? A bottle of cleaner, a plunger, maybe a few parts from the hardware store – it doesn’t look like much on the receipt. But when the problem keeps coming back, or when a small mistake turns into water damage, that “quick fix” can…

Testimonials What Our Customers Are Saying About Us

Ortega Plumbing Heating & Air | Plumber, Drain Cleaning, Tankless Water Heater, Heating and AC Repair Los Lunas, NM

4.7

Based on 100 reviews

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Niesha

15:05 14 Nov 24

Great service and very knowledgeable

Cristobal G

19:53 08 Nov 24

Technicians Luis and Gage were very professional and friendly. Luis made sure everything was up to code and they even cleaned up the work area.

Andre Leger

01:12 08 Nov 24

I called tlc router router for my shower they said trip charges. Plus hower after that if they could not fix the issue I would have to pay for it anawey because I was so frustrated with the service and i decided to call local service provider in valance county google Ortega plumbing company and ask them for my opinion and spoken with Cathy she was able to get a time for plumbing and sent Austin and Steve be for thy got her Steve new that it would not take long io fix the plumbing problem and the price for it was what they had quoted for no stress I will always call Ortega plumbing and heating thank you very much for giving me your word

Brittany Padilla

22:28 06 Nov 24

Luis and Gage did great. Everything was completed on time and above expectation. I am very pleased with my conversion to AC.

Marc Salas

01:39 06 Nov 24

John did a fantastic job. He provided fast service and excellent communication. I will continue to use this company for future needs. I highly recommend Ortega Plumbing Heating & Air.

Mar

21:43 01 Nov 24

Thank you John for your amazing customer service,he went above and beyond to fix our situation with our furnace.He is honest and reliable and a very hard worker. He gives quality. That's very hard to find now a days. We are very thankful for you!! We will be calling Ortega's from now on 🙂👍

Joseph Griffenberg

21:20 30 Oct 24

John was excellent. He was prompt, courteous, and called me before he showed up. He was very friendly, efficient and explained my problem and solved it on the spot. I am super happy with John, the service, the price and highly recommend Ortega Plumbing Heating & Air. Great company and I am totally satisfied with the work and service done.

Maxine Marez-Andrade

16:04 22 Oct 24

John assisted me with my furnace today and I gotta say he was very thorough and knowledgeable. I have called other companies before and did not get anywhere near this level of experience and assistance. I will definitely be calling Ortega’s from now on for all my plumbing and heating issues.

Terri Greenlee

21:38 14 Oct 24

John & Isaiah came out to clean the furnace and A/C. They found a problem in our 4 yr old system and researched until they found the solution. We are very happy with their service.

Joel Sippel

19:52 14 Oct 24

John did a super good job, thank you!

CG NELS

18:39 14 Oct 24

John and Isaiah serviced a/c and heating system and have done excellent work

Ray Sayer

20:17 11 Oct 24

John and Isaiah came out for a maintenance on my ac and furnace they recommended a bunch of repairs I am truly thankful for them coming out. I will use Ortega for any future needs.

Melissa Johnson

04:40 10 Oct 24

Ortega is hands down the BEST there is! The knowledge and professionalism of their team is refreshing in today's world of declining customer service. This team goes above and beyond to solve issues quickly and efficiently.

Jay

18:35 01 Oct 24

I used this company to install a duel head mini split in my house. The salesman was patient and informative and took the time to answer all my questions. The company installed my system on the exact day as discussed and arrived on-time. The installer was clean, organized and professional and courteous at all times. He left the house as clean as it was when he arrived. I highly recommend this company for any HVAC work required.

Jasmin Hernandez

20:57 16 Sep 24

We are extreamly pleased with John and Isaiah’s work!! They were professional and fast but even more than all that they were knowledgeable and explained everything that needed to be done making sure we understood completely and they did exactly that!! No hidden or extra fees what so ever! The entire job was quoted and done in such a professional and timely manner, I would recommend Ortega’s to any and everyone I know!!!! We can’t thank you enough!!! These guys are awesome!!!!!

judy hernandez

20:52 16 Sep 24

John and Isiah were very professional they know their job, explained what they were doing got it done in no time at all. Cleaned up the area. I was very pleased and impressed by their workmanship. I recommend them highly.

Ryan Lewis

05:45 14 Aug 24

Amazing customer service from the whole team at Ortega's . From there office secretary to their field techs . The standards of quality work and customer service is definitely found in this company. John the service technician was extremely knowledgeable and exceed my expectations. John went over every aspect of my AC system and explained everything that he was doing and looking for. He was very helpful and willing to do whatever it took to get my system fixed and back to running properly. He was very budget conscious and was not trying to upsell me any other products like other companies that have came out in the past . This company keeps their word and will show up on time when they say they will. John even took time out of his day between service calls to contact me and ask how the system was running the next day . You get what you pay for . Prices are very fair for the quality of service that you receive. Definitely will use them again and highly recommend this company.

Justin Hinkle

15:49 30 May 24

John came out to check on my refrigerated air and replace my filters and capacitor. Both times he came out he had great communication calling me prior to my appointment to give me a more accurate time of arrival and was on time. He was very thorough in his work and explained everything to me. Very professional and has a passion for his work. He also helped me decide on the most cost effective way to take care of my AC, heater and water heater. I highly recommend.

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