FAQ | Ortega Plumbing & Heating

Do you have financing available?

Yes, we have financing available for our heating and cooling services as well as for our plumbing services. Currently, we offer financing through our friends at Nusenda Credit Union.

Do you work on Commercial HVAC needs?

We offer commercial HVAC maintenance and repairs. Call today for more information about the commercial heating and cooling services we offer.

How quickly can I schedule an appointment to help me?

Our schedule varies, so make sure to call for our availability. Sometimes we can offer same day service for our plumbing services as well as our heating and cooling services.

How do I know its time to replace my swamp cooler?

Typically, swamp coolers last 10-12 years but that can vary depending on how well it’s maintained. Usually, they are replaced when they are over 10-12 years old, are leaking, ceased up, or very rusted.

How do I know its time to replace my A/C?

There are a lot of variables that go into determining if its time to replace your A/C unit. One of our techs will show you our scale that we use to determine if it needs to be replaced or not.

How do I know when it's time to replace my water heater?

A Typically most water heaters last anywhere from 10-12 years. In New Mexico, because of our hard water, if the water heater is older than 10-12 years you may want to start planning to replace it. Also, if it’s making popping or bubbling noises it’s getting close to needing a replacement. And lastly, if you notice it running out of water more quickly than it used to, it’s going to be replacement time real soon (or it’s leaking).

Are tank-less Water heaters worth the money?

It depends on your expectation of what it does; many people have the misconception that it gives you hot water faster and this is not the case. Actually it gives you unlimited hot water. If you want to get hot water faster we have another option for you – just ask.

Do you offer any free estimates for your work?

We provide estimates for free on unit replacements but not repairs (i.e. Furnace replacements, swamp cooler replacements, toilet replacements, water repipes, water heater replacements, etc.). Call our office for more information on your free heating and cooling estimate.

What sets Ortega Plumbing and Heating apart?

Since 2003 Ortega Plumbing and Heating has been dedicated to providing high-quality plumbing and heating services to our customers. We make sure that our services are always easily accessible by providing our customers with quick responses, transparent quotes, and quick service for our plumbing services as well as our heating and cooling services.

Can my mobile home be converted to refrigerated air?

Absolutely! There is mobile home-rated HVAC (refrigerated air) equipment. The big concern with a mobile home is making sure you have the electrical capacity to support the equipment and your mobile home hook up to its power source is up to code. We have electricians you can contact for a review before our heating and cooling services.

Do you service mobile homes?

Yes, we are licensed for servicing and installation of mobile home equipment. Contact us today for more information about our heating and cooling services for mobile homes.

Are you licensed?

Yes, we are licensed and insured for all of the plumbing services we provide as well as for the heating and cooling services we provide.

Can I get an estimate?

Yes! Not only do we repair A/C systems, but we can also give you a price to convert to A/C for FREE. Contact us for a free, transparent estimate on our heating and cooling services.

Do you convert homes to refrigerated air?

Yes! Not only do we repair A/C systems, but we can also give you a price to convert to A/C for FREE.

Do you service outside of Valencia County?

Absolutely! When our schedule allows for it we are happy to provide plumbing services as well as heating and cooling services to those outside of Valencia County.