FAQ

FAQs

Ortega Plumbing & Heating

Have a question about plumbing, heating, and cooling? We have the answer at Ortega Plumbing & Heating. Check out these FAQs and call or text us for more information!

  • How quickly can I schedule an appointment to take care of my plumbing?

    Ortega Plumbing & Heating is on call 24/7 for your needs. We are truly a local company, so we can handle your plumbing emergencies faster than it takes to drive from Albuquerque, NM!

  • Why shouldn’t I just take care of drain clogs myself?

    Most drain cleaning gels and liquids you buy in stores are not very effective. In fact, they can cause damage to your pipes when used too often or when used on older pipes. At Ortega Plumbing & Heating, we use professional drain cleaning methods for a safer, more effective approach.

  • How can I keep my drains from backing up?

    To prevent drains from backing up, don’t pour grease or cooking oil down the drain. The oil or grease can stick to the inside of the pipe and cause clogs. Grease and oil should be thrown in the garbage instead.

  • What is hard water?

    Most water in New Mexico comes from wells. This means that minerals are prevalent in the water supply. This is what makes the water hard. Hard water can be a health and plumbing problem. Hard water can clog pipes, damage fixtures, and cause unsightly mineral deposits. Talk to Ortega Plumbing & Heating about conditioning your water to prevent these issues.

  • Does Ortega Plumbing & Heating take care of commercial plumbing problems?

    Yes, we have handled commercial plumbing for over 15 years. We work with drain cleaning, industrial water conditioning, pipe and plumbing installation, and repair. We have the experience and knowledge to manage your commercial plumbing needs.

  • What are the advantages of tankless water heaters?

    Tankless water heaters do not use a tank to store hot water. Instead, they heat your water instantly when a faucet or appliance is turned on. The water heater shuts down when the water is turned off. This can save a significant amount of energy. Trust the experts at Ortega Plumbing & Heating to design and install the right tankless water heater for your needs.

  • Why is my water bill so outrageous?

    If you have an unexpectedly high water bill, it could be a sign of a leak. Some leaks are hidden and not visible. At Ortega Plumbing & Heating, we can detect and repair such leaks to prevent high water bills. This also prevents potential damage to your property.

  • Why do I smell sewage near the drains in my home?

    The sewage smell could be caused by your drain line and sewer line. There are health risks involved, so call Ortega Plumbing & Heating as soon as possible. We’ll pinpoint the issue and fix it. We can use drain-jetting to safely clean out your drain lines and sewer lines. This removes blockages and eliminates the risk of future damage.

  • I think I can fix my own plumbing. Why is that a bad idea?

    Plumbing repairs are harder than most people realize. If you do it wrong, you can cause further damage to your plumbing. You may also be unable to solve the real problem. On top of that, you could injure yourself if you are not careful with the equipment and tools. At Ortega Plumbing & Heating, our expert plumbers have the training needed to safely and correctly handle your plumbing fixes. We can prevent extra trips to the hardware store or the emergency room.

  • How long does a water heater usually last?

    Typically, a traditional water heater lasts about eight to 12 years. This depends on the quality of the unit, the hardness of the water, and overall maintenance. Tankless water heaters can last up to 20 years or more when properly maintained. At Ortega Plumbing & Heating, we can help you find the right water heater for your needs, and we can provide the maintenance to extend its lifespan.

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